ISO 9001 certification is the quality management system (QMS) benchmark. To achieve ISO 9001 certification, a company must follow the requirements outlined. It is an international standard. It enables companies to maintain excellent procedures to meet customer needs at the global level in terms of quality and standards. This standard applies to any organization, regardless of its type and size.
It demonstrates an organization has an efficient quality management system (QMS). The International Organization published ISO 9001 in 1987 for Standardization (ISO). It has undergone several revisions. The current version of it was released in 2015 and is known as ISO 9001:2015.
Why Do We Need ISO 9001 Certification (Quality Management System)?
- A standard is recognized worldwide.It is quite a famous standard, and organizations try to achieve their certificate to join the race for a globally competitive market.
- If your organization achieves an ISO 9001 quality management system certificate, it demonstrates your commitment to envisioning a quality culture.
- By implementing this standard in organizations, we can have better-organized process control and transparency in all departments.
- Quality is a culture that must be developed and not a product that can be bought, since with the help of the guidelines of this international standard, organizations can learn the objective of developing quality as a culture.
Why It Is Important For Your Business?
Successful companies are driven to deliver quality – from how they operate to the customer service standards they establish and the products they provide. It is a strategic vision to improve brand equity and image and ensure they are better equipped to win new opportunities in an increasingly competitive global marketplace.
This standard provides the infrastructure, procedures, processes, and resources needed to help organizations monitor and improve performance to drive efficiencies, client service, and product excellence.
- Proves your commitment to quality and customer satisfaction.
- Ensures your products and services meet customer and applicable statutory and regulatory requirements.
- Allows you to measure your progress towards continually improving business performance, creating a benchmark.
- It helps improve your organizational performance.
- Competitive advantage over the competitors.
Who Can Use ISO 9001:2015?
It applies to any organization – irrespective of its size or geographical location. One of the major strengths of ISO 9001 Certification (QMS) is its broader appeal for all types of organizations. Because it focuses on processes and customer satisfaction rather than procedures, it is equally applicable to service providers and manufacturers.
Why Should My Organization Implement ISO 9001?
Customers are the lifeblood of any business! Your product or service must meet their requirements to keep customers – and to keep them satisfied. It provides a framework for taking a systematic approach to managing your business processes to meet those requirements.
ISO 9001 Certification - Principles
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
ISO 9001 Certification - Benefits
- Boosts your image
- Increases sales
- Improves your earnings
- Lessens operational cost
- Increases customer satisfaction
- Enhances better management skills
- Maximizes efficiency
Qdot's top professional consultants will guide the entire certification process, from the initial to the final stage, until the certification is done.
Our team of skilled ISO consultants in the UAE, Qatar, Oman, Bahrain, Kuwait, and KSA specializes in specific ISO standards. We maintain the highest quality standards in business operations, client relations, and project delivery.
FAQ's
ISO 9001 certification is accessible to any organization, regardless of its size, industry, or the nature of its products and services. This versatile standard applies to a wide range of sectors including manufacturing, service industries, nonprofits, and governmental bodies.
ISO 9001 certification is crucial for ensuring that organizations deliver consistently high-quality products and services. It helps streamline processes, improve efficiency, and enhance customer satisfaction. Additionally, certification can open new market opportunities and is often required or beneficial for bids and tenders in both private and public sectors.
The time required to achieve ISO 9001 certification varies based on the organization’s size, complexity, and readiness. Typically, it takes between 3 to 6 months for small to medium-sized organizations to prepare for and secure certification. Larger organizations may require additional time.
The ISO 9001 certification process generally involves several steps: understanding the standard’s requirements, performing a gap analysis, planning and implementing necessary changes, conducting internal audits, performing a management review, and finally, undergoing an external audit by a certification body. Successful completion of the audit, including addressing any non-conformities, leads to the awarding of certification.
The cost of ISO 9001 certification can vary based on the organization’s size, complexity, and location. Expenses typically include training, consultancy (if required), certification audits, and ongoing surveillance audits. To get a clear understanding of the potential costs, it is advisable to obtain quotes from multiple certification bodies.