ISO 22301 is the Global standard for Business Continuity Management Systems (BCMS) awareness training which helps companies be aware of essential business continuity practices. ISO 22301 is all about making organizations ready to respond to disruptions and ensure the resilience of key functions during and after an incident, which includes natural disasters, cyberattacks, operational failures, etc.
Objective of ISO 22301 Awareness Training
ISO 22301 awareness training is designed to ensure that managers, employees and other stakeholders have the information needed in an appropriate form to effectively support and implement a well-functioning Business Continuity Management System (BCMS). Such training not only provides clarity to the key roles everyone in the organization plays towards continuity but also ensures that the overall impact of disruptions is minimized.
Learning outcomes of awareness training ISO 22301
- The Importance of Business Continuity.
- Identify Key ISO 22301 Concepts and Terminology.
- Describe the Components of a Business Continuity Management System (BCMS).
- Recognize Roles and Responsibilities in BCMS.
- Conduct Basic Business Impact Analysis (BIA) and Risk Assessments.
- Develop and Implement Business Continuity Plans (BCPs).
- Respond Effectively During a Disruption.
- Communicate Effectively During a Crisis.
- Monitor and Measure BCMS Performance.
- Understand ISO 22301 Certification Requirements.
- Promote a Culture of Business Continuity and Resilience.
Who should attend the course?
Senior Management and Executives
To understand their role in supporting BCMS & creating a culture of resilience. Recognize the strategic importance of business continuity for disaster and asset protection, reputation management, and stakeholder value
Business Continuity and Risk Management Teams
These are the people who are directly responsible for the development, implementation and management of BCMS. It enables them know about the requirements of ISO 22301, carryout risk assessments, create business impact analysis (BIA) and have continuity plans well in place.
Department Heads and Functional Managers
To make sure that every department has the identified & protected critical functions. This is one of the most important points, and this is where department heads come into the picture, helping their team to prepare and aligned with the organization BCMS.
IT and Information Security Personnel
Since IT plays a vital role in the majority of business functions, these teams are typically responsible for executing most recovery strategies, protecting data, and ensuring the resilience of the IT infrastructure. As well, they should grasp what role they play in safeguarding digital assets and recovering systems after disruption has occurred.
Human Resources (HR)
Human resources (HR) teams manage employee communication, assist during disruptions and its HR teams also play a significant role in training and awareness. Human resources professionals play a vital role in handling crises associated with staff safety, wellness, and coordination.
Facilities and Operations Teams
The personnel within facilities and operations manage assets and physical infrastructure. As part of the BCMS, they should be ready to lock down facilities during incidents and bring physical operations back online.
Health, Safety, and Environmental (HSE) Teams
Your company has several Critical Teams, such as Business Continuity, focused on the safety of your employees and compliance with regulations during any disruption. They are trained and specialized in treating this stuff and in figuring out how to limit any risks that affect the health and safety of their employees.
Compliance, Legal, and Audit Teams
Compliance and audit professionals coordinate requirements with the BCMS for regulatory and other certifications. The law team is core to the organization as they keep an eye on compliance with laws, processing contracts, and liability awareness.
Customer Service and Public Relations (PR) Teams
Customer service and PR play a key role in communication with customers and stakeholders during a disruption. They must understand the crisis communication plan and be prepared to reassure and inform stakeholders.
Benefits of ISO 22301 awareness training course for your business
- Strengthens Organizational Resilience
- Reduces Financial and Operational Losses
- Increases Customer and Stakeholder Confidence
- Supports Compliance and Certification Efforts
- Improves Employee Safety and Morale
- Promotes Efficient Incident Response and Recovery
- Builds a Culture of Continuous Improvement
- Enhances Public and Media Relations
- Supports Cross-Functional Collaboration
- Protects Brand Reputation
Course Duration:
1 Day, 8 Hours usually
Methodology:
Classroom lectures, interactive workshops, case studies, individual & group exercises