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Customer Charter

At Qdot, we aim to be an organization that puts the needs of our customers as our top priority. We are committed to providing a responsive, caring, and professional service to our prestigious clients.

Our Promise to You

We promise to:

  • Maintain professionalism at all times
  • Respond to customer inquiries quickly and provide updates if there are any delays
  • Listen to our clients' feedback and value their opinions
  • Apologize and correct any mistakes we make
  • Treat clients and their data with the utmost respect
  • Respect our customers' right to complain and ensure a thorough investigation with a thoughtful response
  • Be transparent and honest
  • Keep our promises