Emirates Quality Mark (EQM)

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What is Emirates Quality Mark (EQM)?

The Emirates Quality Mark (EQM) is both a voluntary and a mandatory mark.For a specified product, the EQM is a mandatory mark of conformity granted to products that can demonstrate compliance with the relevant United Arab Emirates (UAE) product safety and quality requirements.

Shoppers can confidently pick up quality products from the market thanks to a standardization scheme introduced by a federal agency. Manufacturers or producers can attain an ‘Emirates Quality Mark’ for their products which ensures UAE or regional and international standards, said Muammar Mustafa, Director of the Conformity Assessment Department of Emirates Standardization and Metrology Authority (ESMA) in Dubai.

The (EQM) is a mark of conformity granted to the products that can demonstrate compliance with the relevant UAE National Standards, Regional and/or International Standards, and are manufactured by an organization implementing an effective Quality Management System to ensure continuous compliance. The process of achieving the license to use the Emirates Quality Mark involves a comprehensive evaluation of the product as well as the quality system used by the manufacturer in production through testing, inspection.

The Emirates Conformity Mark Scheme to “mark” imported and locally produced products, has received a good response from the industry, he said. ESMA is a national standards body and a legally authorized agency at the federal level entrusted with activities related to standards and quality in all the emirates. It ensures safety, health, economic and environmental protection. The scheme which came into existence last month is not mandatory but voluntary and encourages the participation of manufacturers.

It is a comprehensive standardization scheme that assesses not only the quality of products but also their safety. To grant the “mark” coded “Al Alama” to a product, the standards of the manufacturing or producing units will also be assessed, apart from the quality of the products, said Mustafa.

If it so requires, the officials of the agency will visit a foreign country to assess the standard of the manufacturing unit and the process said the director. He said so far about 15 manufacturers have submitted applications to get the “mark” for their products since the scheme was introduced on July 19. The applicants include three multinational companies and local manufacturers in the steel, food, and lubricant industries. The evaluation may take about six weeks and the first quality mark from ESMA will be presented soon, said the director.

He said ESMA’s aim is to raise awareness among the consumers to insist on the high quality of products so that a self-regulatory mechanism will be put in place. If consumers insist on the products with the “mark” sellers will be compelled to give preference to such products. The director made it clear the system will work in accordance with WTO’s TBT guidelines (Technical Barriers to Trade) which insist that the export and import of countries must not be hindered by regulations that are against international law. Many consumers who had a bitter experience with substandard products.

Regulated Products for Emirates Quality Mark (EQM):

  1. Drinking water
  2. Juice and beverages
  3. Milk and dairy products

2015 Quality Management System (QMS).

2015 Environmental Management System (EMS).

2018 Occupational Health & Safety Management System (OH&S).

2018 Food Safety Management System (FSMS).

Food Safety Management System.

Food Safety System Certification.


Food Safety System Standard.

Management System Standard Certification.


Good Manufacturing Practices (GMP).

2010 – Guidance on Social Responsibility.

2018, Facility Management System.

Anti Bribery Management System

Social Accountability Standard

2007 – Security Management Systems for Supply Chain.

2018 – Energy Management System

2014 – Asset Management System

2018 – Quality Management System for Customer Satisfaction

2010 – QMS for Petroleum, petrochemical and natural gas industries

2009 – QMS for Automotive Industry.

QMS for Aerospace Industry.

2017 – Guidelines for Quality Management in Projects

Business Continuity Management System

ISO 38500 Certification

2012 – Inspection Bodies Management System

ISO 17025 – Laboratory Management System

IRCA Lead Auditor Courses

Internal Auditor Courses

ISO Awareness Trainings.

ECAS Registration.

SASO|SABER – Certificate of Conformity.


EQM – Emirates Quality Mark.

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