ISO 9001 certification in UAE is the international standard for quality management systems (QMS). It is the most basic standard in all 2300 plus written standards by ISO. To achieve this certification in Dubai, UAE, a company must follow the requirements outlined in ISO 9001 standard. It helps businesses effectively demonstrate their compliance with these requirements, allowing them to meet consumer demands for quality and standards on a global scale. Any organization, regardless of size or nature, has to comply with these requirements.
This certification shows a company's commitment to having an effective quality management system (QMS). First released in 1987 by the International Organization for Standardization (ISO). It has been revised multiple times, and the most recent version, ISO 9001:2015, was made available in 2015.
WHY DO WE NEED ISO 9001 CERTIFICATION (QUALITY MANAGEMENT SYSTEM)?
ISO 9001 QMS standard is a widely recognized international standard. It is a well-known standard, and businesses want to obtain this certification in order to compete in the worldwide market. Suppose your organization achieves this quality management system certificate. In that case, it demonstrates your commitment to having a quality-conscious environment in the company. By implementing this guideline, organizations can improve organized process control and transparency across all departments. Quality is not a product that can be purchased; instead, it is a culture that must be fostered. Organizations can understand the goal of promoting quality as a culture by following the guidelines of this international standard.
The certification in UAE has to be done by an accreditated 3rd party independent certification body.
WHY IT IS IMPORTANT FOR YOUR BUSINESS?
Successful companies are driven to deliver quality—from their operations to their customer service, standards, and products. Their strategic approach enhances their reputation and brand equity while guaranteeing they are better positioned to seize fresh chances in a highly competitive world market.
The following advantages could be obtained by establishing and managing a quality management system in our businesses,
- This standard offers the framework, guidelines, practices, and tools required to support businesses in performance monitoring and enhancement to promote productivity, customer satisfaction, and high-quality products.
- shows your dedication to excellence and client satisfaction.
- Ensures that your goods and services meet client demands as well as relevant legal and regulatory standards.
- Establishes a baseline that enables you to evaluate your efforts toward consistently increasing business performance.
- It helps to improve your organizational performance.
- Competitive advantage over the competitors.
WHO CAN USE ISO 9001:2015 in UAE?
ISO 9001 is a generic standard, so it can be applies to any organization, irrespective of its size or geographical location. So whether a company has 1 employee or 1000 employees, it's equally important to have a quality management system for all companies.
WHY SHOULD MY ORGANIZATION IMPLEMENT ISO 9001?
Customers are the lifeblood of any business!
Customer satisfaction is the important of any successful business. To ensure your product or service meets your customer requirements, you need to implement a systematic approach to managing your business processes. The ISO 9001 framework makes this possible, emphasizing the crucial role of satisfying customers' expectations.
ISO 9001 CERTIFICATION - PRINCIPLES
- Customer focus
- Leadership
- Engagement of People
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
ISO 9001 CERTIFICATION IN UAE- BENEFITS
- Efficiency maximization
- Boosting of company image & repute
- Enhancement in customer satisfaction
- Increase in Sales
- Betterment in management skills
- Reduction in cost of operations
BE AWARE OF HOAX CERTIFICATION MILLS IN UAE
As the regional business hub and prominent business-friendly country, UAE is very supportive of businesses and always encourages business activities. Still, it has some issues to be resolved on priority. Especially the presence of non-accredited certification bodies. These usually are operating from outside the country and making fools out of people by selling fake non-accredited Certification. Locally, recent Certification bodies do not have much room to play in the exchange of money. Municipalities are very hard on them, but Certification bodies who are operating outside the countries are normally out of the clutches of UAE authorities. Still, decisive actions are needed of the time against these culprit certification bodies and their handlers present in UAE in the form of Iso consultants. Recently, EIAC has issued a circular also to warn not all these certification bodies are accredited by EIAC and are operating illegally in Dubai, Sharjah, and UAE. Please click here to view the EIAC circular. EIAC has declared in the circular that they are going to take strict actions against the consultancy/ consultant companies or certification bodies who are found involved in the mall practices. Their licenses may also be canceled as a punishment for mall practices.
HOW TO SELECT ISO CERTIFICATION BODY IN UAE
When you are going to select an certification body in UAE for the certification audit of your company, make sure to check the following,
- Potential certification bodies should be accredited by EIAC. Visit the EIAC Website, go to the directory of Accreditation certification bodies, and confirm that the name of the certification body in consideration should be in the EIAC directory.
- Request the certification body to send their accreditation certificate. Make sure that the certification body has the relevant ISO certification scheme and is approved for the certification in Dubai scope (NACE codes), which are applicable to your organization. You can also visit the EIAC Website to check the accreditation certificates of the certification body.
- Request the certification body to share the sample certificate that will be issued at the final qualification. Make sure the ISO certificate has the logos of EIAC and IAF. If there is any other logo, be alert; possibly, you are with a certification mill that is just issuing worthless certificates for money-making purposes.
- Certification in UAE is always for a three-year cycle, which includes initial certification, the first annual surveillance, and the second annual surveillance. After a three-year cycle, you need to recertify for the next cycle.
- Some certification bodies request to make payment for all three years at the start, which is a wrong approach and against the requirements of accreditation bodies. Payment for certification has to be made first at the initial certification and then at each surveillance audit. If you make all payments at the start, then the certification body will not have any interest in auditing you; that's the reason why it is against the regulations set by accreditation bodies.
- If you find anything doubtful, you can write to the certification body officially for clarification. If the certification body does not respond properly or is unable to explain things, you can write to their EIAC to take necessary action against it.
ISO 9001 CERTIFICATION THROUGH QDOT
Qdot's top professional consultants will guide you through the entire certification process, from the initial to the final stage, until the certification is complete.
Our team of skilled consultants in the UAE, Qatar, Pakistan, KSA, Oman, Kuwait, and Bahrain specializes in specific ISO systems developments and implementations that lead to ISO certification. We maintain the highest quality standards in business operations, client relations, and project delivery.
FAQ's
ISO 9001 certification is crucial for UAE businesses as it enhances their reputation, increases customer trust, and opens new market opportunities. It also improves business efficiency, reduces errors, and boosts productivity, helping companies stay competitive in the global market.
To obtain ISO 9001 Certification, UAE companies need to understand the requirements, identify gaps, and align their practices with the standards through internal audits. This is followed by certification audits conducted by accredited bodies to confirm compliance.
The time required for ISO 9001 certification in the UAE varies based on the organization's size and complexity. For smaller and medium-sized enterprises, the process may take a few weeks. Continuous engagement and commitment to the certification process are key factors influencing the timeline.
Common challenges in adopting ISO 9001 include managing complex documentation, maintaining continuous improvement, and overcoming resistance to change. These obstacles can be addressed through strong leadership commitment, effective communication, and comprehensive training programs.
ISO 9001 certification can significantly benefit small businesses in the UAE by improving operational efficiency, reducing waste, and enhancing customer satisfaction. It provides a competitive edge by demonstrating a commitment to quality management and continuous improvement.