ISO Certification is only for a large company that has a defined process and significant employee size. This is a common myth everyone has about ISO Certification.
ISO Certification is an essential component every start-up must have to achieve business sustainability and gain more business. Having a Quality Management System standard in place is a must-have for all kinds of organizations.
ISO Certification for start-ups helps in optimizing the processes and operations of the start-up from the beginning itself. It helps in significant cost savings in the short term and long term.
The Quality Management System primarily focuses on:
ISO 9001:2015 Certification helps the organization to map their business operations into a systematic format. It also helps in documenting the process flow including the decision points and action items.
Saving the cost of operation and raw material procurement is a major focus area for the ISO Certification standard. Along with that customer management and quality practices adoption are other important aspects of ISO Certification.
ISO 9001:2015 Certification will significantly boost the business productivity of the start-ups through the guidelines and policies.
The best practices of ISO 9001:2015 Certification will help start-ups to better control the business operations and maintain consistency across the business operations.
The Process Map helps the start-up to document the business process and workflow. IT can be referred by new employees to refer back and not deviate from the business objectives and purpose.
ISO 9001:2015 Certification helps in enhancing the customer experience and service quality of the start-up by defining the specific processes and the action items. It will help the team to effectively handle customer requests and full fill them efficiently.
ISO Certifications have a set of modules and control points that will be matched to the existing business processes of an organization. The process mapping thereby identifies the required corrective actions and vulnerabilities in the system.
ISO 9001:2015 Standard has a specific scope that addresses the risk assessment in an organization. It also consists of a few guidelines to follow for mitigating the risk.
The quality practices and policy documentation enables the quality team to identify the vulnerabilities in the start-up business processes. The team must take corrective actions and effectively manage the Quality Management Standard to transform the business operations of the start-up.
Effectively managing the risk leads to enhanced performance, continuous improvement, and increased customer satisfaction. ISO 9001:2015 Standard provides policies for updating the risk register the right way.
The Risk register includes a list of risks, corrective actions taken, and possible ways to mitigate the risks for future reference. It is highly beneficial for start-ups to identify hidden opportunities and chances to avoid errors that have previously occurred.
ISO 9001:2015 Certification focuses on enhancing customer experience and thereby customer retention. The ISO Certification has specialized modules where the customer management aspect is taken care of with great priority.
Identifying the customer’s need and delivering the right product is one of the main focus areas of the ISO 9001:2015 Standard best practices.
To encourage customer feedback and interaction with the brand conducting frequent customer surveys, warranty claims, complimentary gifts, getting testimonials, etc., are positive reinforcements for customer loyalty.
ISO 9001:2015 Certification for start-ups opens up new business growth for the team by enabling them to participate in large value tenders and compete with major industry players.
It opens up a new world of opportunities for start-ups and works for government contracts. The Quality Management System will help boost customer and business confidence in the brand.
Many Startups get international acceptance through ISO Certification as it enhances the brand image and overall perception of the organization leading to new business growth.
ISO 9001:2015 Certification is part of the integrated Management Standard. Often Technology start-ups to streamline their business operations and achieve the desired business results will have to get up to 3 ISO Standards.
These 3 must-have ISO Standards are the Quality Management System, Occupational Health and Safety, and Cyber Security Standard.
Hence, these standards can be combined into an Integrated Management System Standard and get the benefits of all three ISO Certifications as a single package.
So in a nutshell, ISO Certification Standard will largely benefit the start-up to achieve business growth quickly and easily. ISO best practices will ensure smooth business operations, help monitor the functionalities of each team, and empower employees with best practices.